Frequently asked questions (FAQs)
What services does Wynn Spa offer?
We provide Thai massage, Aroma oil massage, Deep tissue massage, Warm oil massage, Foot massage, Thai head massage, Indian head massage, Herbal healing compress therapy, Body scrubs, Body Wrap, Milky warm bath, and more.
Our treatments are available as individual services or as part of curated spa packages, with time options ranging from 30 to 180 minutes.
How do I make a booking?
Booking can be made via WhatsApp, Email, Line , Phone call, or directly at the Spa. Walk-ins are welcome depending on availability. All the contact information will be shown below.
Do you accept walk-ins?
Yes, we accept walk-ins. However, weekends and some evenings can be busy, so advance booking will surely secure you the session!
Are your therapists certified?
Yes. All Wynn Spa therapists are fully certified and have completed the required formal training. We only accept therapists with solid hands-on experience and proven skill to ensure every treatment is performed safely and professionally.
What should I wear during the massage?
You don’t need to prepare anything before your visit. We provide comfortable clothing for Thai Massage. For oil and body treatments, disposable garments and towels are provided for privacy.
How does Wynn Spa ensure a safe and hygienic environment?
Every room is thoroughly sanitized between clients, linens are changed after every use, and our team follows strict hygiene guidelines to keep the spa environment clean and ensure a safe experience.
Can I combine multiple treatments in one visit?
Yes, we offer curated packages, or you may customize your own combination.
What payment methods do you accept?
We accept cash, credit cards, Alipay, and online / QR transfer.
Do you offer couple or group treatments?
Yes, we have rooms (two beds) suitable for couples or friends who wish to enjoy treatments together.
Can I request light, medium, or strong pressure?
Absolutely. You may request your preferred pressure at any time during the session. You can also request the area you wish to focus.
What should I expect during my visit at Wynn Spa?
You will be welcomed at the reception with a cold towel and a refreshing welcome drink. After confirming your treatment and completing a brief consultation form (where you can note your preferred pressure and any areas you’d like us to focus on), our therapist will guide you to the treatment room.
You may request adjustments to the pressure at any time, and bathroom breaks are always available.
At the end of your session, we offer a warm drink to help your body settle. Before you leave, we’ll check in to ensure everything met your expectations, and we always appreciate your feedback.